Delivery Information

Shipping Discount

For International (countries other than Malaysia, Singapore & Thailand):

Total Purchase Shipping Fee Discount*
USD100 and above-USD5
USD200 and above-USD10
USD300 and above-USD15
USD400 and above-USD20
USD500 and above-USD25
USD1000 and above-USD50

*The discount is only for shipping fees. If the shipping fee is less than the discount, the discount will only be up to the shipping fee charged.

 

How to Calculate Shipping Fees

Malaysia

Please visit delivery information in Cytron Malaysia for details.

Price shown in the website is inclusive of all taxes and duties. We will bear all additional charges/tax/duties that may incur. 

 

Singapore

Please visit delivery information in Cytron Singapore for details.

Price shown in the website is inclusive of all taxes and duties. We will bear all additional charges/tax/duties that may incur. 

 

Thailand

Please visit delivery information in Cytron Thailand for details.

Price shown in the website is inclusive of all taxes and duties. We will bear all additional charges/tax/duties that may incur. 

 

International

International shipping rate varies for each country, you can estimate the shipping fee at the shopping cart or upon checkout. For order with weight less than 2kg(only available for 50 countries), you may choose Flexipack(lower cost shipping option with tracking number) offered by Pos Malaysia which may take around 3-6 weeks. 

 

Shipping Method and Delivery Time :

Delivery LocationShipping MethodEstimated delivery time
Indonesia, Philippine, Vietnam, Brunei, Hong Kong, China, Taiwan, South Korea, Japan. (major city)*DHL Express/ Fedex International Priority2-4 working days
India, Pakistan, Macau, Australia, New Zealand, Most of the Europe country, US, Canada, Middle East, and rest of the Asia country. (major city)*DHL Express/ Fedex International Priority3-6 working days
Central & South America, Africa and rest of the country. (major city)*DHL Express/ Fedex International Priority

5-8 working days

Australia, Austria, Belarus, Belgium, Brazil, Brunei, Canada, Cambodia, China, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Latvia, Laos, Lebanon, Lithuania, Macao, Malta, Mauritius, Mexico, Myanmar, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Russia, Saudi Arabia, Serbia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, United States, Vietnam (major city)*DHL eCommerce

3-6 weeks

Malaysia (major city)*Please visit delivery information in Cytron Malaysia for details.
SingaporePlease visit delivery information in Cytron Singapore for details.
Thailand (major city)*Please visit delivery information in Cytron Thailand for details.
* For non-major city, delivery time may take 2-5 working days longer.

 

Taxes and  Import Duties

Shipping charges reflected in your order refers to only the base shipping charges, not including any customs duties, taxes and country specific fees (exluding Malaysia, Singapore & Thailand). You are responsible for paying any additional local taxes, Value Added Tax or GST, tariffs and/or import duties that may be imposed by your country, and any custom clearance fee that may be imposed by the carrier. If you do not pay the required taxes, tariff, duty, fees etc and as a result, your order cannot be delivered to you, we shall not be liable for any loss or damages arising from the non-delivery. We shall also not refund to you the monies, including shipping charges, which you have paid for your order.

We are not able to provide an estimate of such amount. If you are unsure of your country's import policies, please check with the relevant authorities of your country before ordering.